These terms and conditions set out the basis on which you can visit our website, and order and buy goods through our online delivery service.
This website is owned and operated by Jacobson Group (USA) LLC. Registered office: Floor M1, 510 7th Avenue, New York, 10018, United States.
We aim to process all enquires and requests as quickly as possible, but we reserve the right to restrict, refuse or cancel orders, as well as refuse access to the website and terminate accounts at our discretion.
We reserve the right to vary these terms and conditions at any time, but in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when placing your order.
If you have any questions or comments about the Gola website, or want to ask us anything about our terms and conditions, please email us at customerenquiries@golausa.com or by using the 'contact' link on our website www.golausa.com.
Privacy Policy
Gola complies fully with all applicable General Data Protection Regulations and Consumer Legislation and we will treat all personal information as confidential. For more details on the type of personal information we collect and how we use it, please read our privacy policy.
Pricing
Gola has taken every care in the preparation of the content of this website, in particular we try to ensure that all the prices shown on the website are accurate. Where a products correct price is lower than that paid, we will refund the difference to you, and dispatch your order in the usual way. Where the correct price is higher you will have the option of proceeding with the order at the correct price, or cancelling the order. Where a reduced price is shown on sale, the item(s) have been on sale at the higher price for 28 days or more.
Reduced products will show the 'now price' and 'was price' with banners reflecting the discount level by $ off or % off. The reductions shown are reductions from the original ('was price') charged on the website. Pricing and availability information is subject to change without notice.
All prices are quoted in USD$. All prices are inclusive of sales tax but do not include customs charges (where applicable).
Prices of goods displayed in and ordered through the website may differ from prices in store.
How your order is processed
After you have placed an order with us, we will send an email acknowledgement of that order to your designated email address. This email is a confirmation and acceptance of your order.
If after we have confirmed your order we discover any unforeseen reason as to why we cannot complete it, we will cancel your order, in full or in part, and advise you by email, text or phone call, and refund when necessary.
Availability
Our acceptance of your offer to purchase our goods is subject to their availability. Our acknowledgement of order acceptance via the web or email is not a guarantee of delivery. If we are unable to deliver the goods which you have offered to purchase we will tell you as quickly as possible and a full refund will be given. Please note that dispatch estimates are not guaranteed and that dispatch times should not be relied upon as such.
Due to increased orders during sale periods availability may become more limited. If we are unable to deliver goods you have purchased during this period we will tell you as quickly as possible and a refund will be provided.
Payment
Payment can be made using the following major credit and debit cards: Visa, Visa Debit, Visa Electron, Mastercard, Maestro. We also accept payment through PayPal.
Governing law and jurisdiction
The agreement between us shall be governed by and interpreted in accordance with US law.
These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any person on our behalf should be understood as a variation of these terms and conditions.
Delivery
All deliveries are subject to stock availability and authorisation of your payment.
Further details can be found in the delivery section of our website: www.golausa.com/delivery
How you can cancel this agreement
Please contact us as soon as possible if you wish to cancel your order by emailing us at customerenquiries@golausa.com. Orders can only be cancelled before processing/dispatch has begun.
Once your order has been cancelled, any sum debited from your payment card by us will be re-credited to your account as soon as possible. If cancelled orders are erroneously delivered to you, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
How Gola can cancel this agreement
We reserve the right to cancel the order if:-
• We have insufficient stock to fulfil your order
• We are unable to obtain payment
• We do not deliver to your area
• A product fault or an error in the product description has been identified
Use of the GolaUSA Website
Ownership of rights
All rights, including copyright, in the text, graphics and layout of this website and in all software and software compilations are owned by, or licensed to, Gola.
You are not permitted, without our prior written consent, to copy, transmit, reproduce, publish, display, distribute, store, modify or adapt this website, its contents or underlying software, except for personal non-commercial use.
Accuracy of content
We have made every effort to ensure that the products are fairly described, that the product information is correct, and that the colours of our products are displayed as accurately as possible. However, as the actual colours you see will vary with the quality of your monitor, we cannot guarantee that your display will accurately reflect the colour of the product requested on delivery.
If, on receiving ordered goods, you have any cause for dissatisfaction you may return them via our Returns procedure, which is explained above.
We may establish general practices and limits concerning the use of the website and the services we provide, including limits to the size and number of any messages that have been sent, or the duration that any messages may be stored on our website. We are entitled to delete any material from our website at any time, and we will not be liable for deleting or not storing any material that you may transmit to us.
Damage to your computer
Gola makes every effort to ensure that this website is free from defects or viruses. It is your responsibility to ensure that you use the correct equipment when using the website and to protect from anything that may damage it.
Links to other websites
We take no responsibility for the content or operation of third party websites that you may access following links from this website. We strongly advise that you read the privacy policy and terms and conditions relating to any third party websites that you visit.
We do not hold any responsibility for any site, or its content, that has chosen to link to us.
